Frequently Asked Questions
BUSINESS HOURS
Monday to Friday 8am – 6pm
or by appointment for all other times
IN AN EMERGENCY
Our website cannot provide emergency assistance. If you are in an emergency or at immediate risk to yourself or others, please contact Emergency Services on 000
Suicide Call Back Service: 1300 059 467
Lifeline 24/7 Crisis: 13 11 14
Beyond Blue: 1300 22 4636
Your local GP
DO I NEED A REFERRAL?
No referrals are necessary. Please make an appointment on our Contact page.
HOW ARE SESSIONS CONDUCTED?
In person sessions are held in a private & safe space, usually at 44 Newdegate Street, Greenslopes in Brisbane or at another safe place as arranged with our client.
Virtual or online sessions are held via Zoom or Skype. We forward you the appointment link, so you don’t need to sign up to another platform.
See our Contact page for more details
BOOKINGS
Pease phone mobile 0402 714 688 for any enquiries
Clients can easily book online via email on the Contact page
FEES
In person and online counselling sessions are $110 per 60minute session
Please note, 6 sessions are industry standard to get the most benefit from counselling, and are reviewed with clients after 3 sessions.
IS PAYMENT REQUIRED PRIOR TO APPOINTMENT?
Yes, full payment is required before your appointment.
Please contact us with any payment issues.
CANCELLATIONS
A cancellation with less than 24hours notice will incur a 50% fee
Cancellations with more than 24hours notice can be rescheduled, please advise us immediately if you need to reschedule.